How to build an AI agent without coding tools

You don't need to be a developer to build a useful AI agent. No-code and low-code tools let you create chatbots, assistants, and workflow automations using visual builders and pre-built connectors. This post walks through how to build an AI agent without coding, from defining use cases to going live.

Define your agent's role

Start by defining what your agent should do: answer FAQs, book appointments, triage support tickets, or guide users through a process. Clear scope makes it easier to choose a no-code platform and design conversations. Keep the first version focused on one or two high-value tasks.

Choose a no-code or low-code platform

Many platforms offer drag-and-drop conversation design, integration with popular apps, and optional coding for advanced logic. Look for tools that support your channels (website, WhatsApp, Slack, etc.) and allow you to connect your data and APIs. You can iterate quickly and add complexity as you learn.

When to consider custom development

If you need deep customisation, strict data controls, or complex reasoning and tool use, a custom AI agent built with code may be a better fit. Block Intelligence can help you decide and build agents that scale with your business.